I am once again on the home health merry go round. It is not fun!!! people something so simple should not be so hard. I have bitten my lip today so many times. I swear, it is not the aides but the silly incompetent office "managers". If they lie to me one more time, I just think I will lose it. Currently they have sent their office assistant to sit with my dh and help him with daily living skills, b/c they "forgot " that the needed to staff someone??????????? Every time we do this it is a complete nightmare. sorry just venting.
Oh, shellseeker50, how well I know! It's not the aides - they are really good - it's the office personnel! They schedule office meetings for the same time someone is supposed to be here and no one ever calls to let me know. Now when they do call to say they are on the way (2hrs. late), I just tell them it's not a good time for us, and they can get me on a schedule. A nightmare, indeed!
Or they rearrange their schedules so that the care aide you've had coming in for the past 4 months has not notified, and you end up discovering that your husband (at high risk for falling) has been left unattended for 4 hours. "Im sorry. I cancelled the aide last night by mistake and then forgot to phone him back tell the him he was working today."