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      CommentAuthorFerggie
    • CommentTimeFeb 14th 2013
     
    My DH's Neurologist gave us a referral to the Johns Hopkins Memory Clinic........great! Problem is I can't speak to a human being!!! I called Wednesday morning (2/13) and got a recording. The lovely voice said she would call back within 24-48 hrs. OK...so it isn't 48 hrs until tomorrow morning...but I have a bad feeling. I tried calling back today but got the same run-a-round!!! I guess the next step will be to call the Dr. and get his staff to get me connected....so FRUSTRATED!!!!!! I hope this isn't a sign of what is to come.
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    Yes Ferggie....
    You have to go through your doctor. Doctors usually have special
    numbers for getting through. I hate these automated phone
    answering systems. It's all about ...if you want this press this ...
    But I found that regardless of the messages, If I just press zero,
    sometimes I will get a person to talk to....Try it Ferggie.......
    • CommentAuthorCharlotte
    • CommentTimeFeb 16th 2013
     
    Act like you have an old rotary - I just hand on waiting. Sometimes someone will answer other times get disconnected. I agree: tired of not being able to speak with people.

    Let us know how it goes with the doctor contacting them
    • CommentAuthorxox
    • CommentTimeFeb 17th 2013
     
    I am setting up a new phone system for our office, the very first option will be to press 0 to reach the receptionist. I often scream and curse at automated attendants.

    Try calling and ask for "operator" or "human being"

    Johns Hopkins is an excellent hospital and we drive there once a year to see a neurologist (Dr. Hillis who is an expert in FTD).