Go to My Account and scroll down til you find a place for the picture. I just did that and now I'll see if it worked. I copied and pasted a URL (or something like that) into that space.
Go to the top of this page and click on 'Account' and then look on the left side of the page for 'Personal Information' .....scroll down and....well, lots of luck!
Up at the top, you see the 4 blue squares, discussions/categories/search/account
Go to account
on the left hand side, click on personal information
Scroll down to where you see account picture where the picture has to have a valid URL, you can't just upload from your pictures, you have to use a website that will transfer it into this format.
I use tiny pictures - is very simple! http://tinypic.com/index.php
On tinypictures site, click browse....find photo in your pictures or saved file
then just copy the picture from tinypictures, paste it in the account picture...tada :) The direct link for layouts is the easiest to use ( but you can use any of them, just make sure the "code" starts with the http)
Once you enter your picture ... make sure to scroll to the bottom and click save.
I had problems adding my picture too. I just couldn't figure it out, so when I went to visit my computer analyst son I had him do it. So sorry, I'm no help!
Remember there are two places to post pics: account and icon. the icon is the one that appears here and has to be smaller. I use tiny pics to post mine also.
Remember when you go to tiny pic to reduce the size of your picture, edit it to no more that 32 pixels x 32 pixels. That is the largest size you can have for your icon.
Go to tinypic.com --Upload your picture --After your picture is uploaded, click on edit --Then click on resize --In the new size boxes fill in 28 x 32 --Click apply --Click "save a copy" --Then make sure you write down the address that is listed under "Direct link for layouts". There will be a list of addresses on the bottom left of the page. --Type this address into the space provided for Icon under your personal account. Don't forget to click save when you are done.