when I placed LO the end of May it was at a nationly known an advertised senior living establishment,she was there a total of six days over Memorial weekend because noone with any authority was available until June 1st to move her on. THe director an her marketing manager assured me how professional they were an no to worry about security,well she managed to get out two out of the first three days she was there an they had to call 911 both times,the second time happened to be on friday night of the holiday weekend whe she was left along for a hour with noone watching her an she went over an 8' stockade fench in backyard, so the ER doped her up with Hadol an they did that at AL place til the following tuesday rolled around an the director finally showed up at which point she decieded that they couldn't handle her there an sent her to ER to be further sent to a hospital 50 miles away,now I've mentioned this before but what I didn't say was they are still billing me as tho she was at AL,the charges at this point are over $7,700 for SIX days,I've filed a complaint with the state Human Service division also retained an attorney,this same chain also charged a fellow $250.00 late fee because he had misspelled a word on check,I won't mention the name of this company but I have seen it mentioned here so if anyone wants to know anything further feel free to email me
Ol Don, What a horrible experience for both of you. You must have been worried sick. Add to that the bill..must have felt like a slap in the face..or a kick in the a**. I haven't seen other posts on this..is she back home now or what have you done with placement? She must be one determined strong woman to get over an 8' fence. Don't think I could do it anymore. Sometimes it seems they get super human powers from this nasty disease, doesn't it? Can you call Adult Protective Services on this establishment, or is that only for private parties. I'm glad you retained and could afford an attorney. Personally, after what she went thru, and what you went thru in a total of six days that bill would be at the bottom of my stack for quite a while.
I wish you the best and let us know how you both are faring.
ol don-My husband's ALF billed his insurance company for the entire month even though he passed away on the 5th. Insurance co wants the money back from me. I will mail them a check when hell freezes over. Called the ALF and told them since they overbilled it was up to them to make things right. As far as your poor wife-my husband also went over a high fence. I had to place him elsewhere and the facility wouldn't give me part of the month's rent back. I also lost the "move in" costs of several thousand dollars. I contacted the local ombudsperson who scared the bejeebies out of the first facility and at least I got part of my money back.
For those of us facing placement, and are now in the process of investigating nh this is a topic that like so many others needs the input from those already experienced with this. It sounds like this is a case where an elder care lawyer might be of help.
elder care lawyer sent them notice two weeks after she left demanding refund,since that time I have been billed twice with the latest at $7,702.86.yesterday I finally got someone to look into it at their national office an today they called an said they would be refunding $2144.00 keeping $3144.00 for six days,not bad huh,they kept her doped up with Hadol from friday til the director made it back to work on June 1st,she's now in an AL place 65 miles away,I try to go twice a week but with winter coming that ain't gonna happen,AL is all private pay an no nursing home around the area will take her because of her elopement risk an also claim she's violent,I thought meds would be able to take care of both?
ol don, your living my nightmare of 2 years ago. DH was discharged from psych hospital to ALF. They advised they thought he was a flight risk. Of course he was moved to the ALF on the Friday before Labor Day and no one of authority was there. He was in the ALF 2 weeks when he escaped out his ground floor window and was found walking along a major highway at 11:30 pm. ALF management wouldn't take him back (although local police returned him) and sent him to hospital psych ER. No other ALF would take him (also on Ativan and Hadol) because he was too risky (flight risk and violent) so he spent 3 months in psych hospital. Elder law attorney got me back almost 1/2 of the $6700 I paid for the month. I worked with his psychiatrist at the psych hospital and convinced him that DH would be better at home. Released him to home on Seroquel, Clonopin and Neurotin AND with the proviso that we have a live-in aide. From our experience, meds help with the violence/restlessness and somewhat calm the elopment risk but a pyschiatrist has to prescribe them, the NH/ALF only follows drs orders (btw, I found the psychiatrist who visited the nursing home to be useless). I've also learned that most ALFs and/or NHs won't take someone they believe is violent due to the risks to other patients/clients. Email me if you'd like more discussion with our experience. I truly feel your pain. During that time I was so stressed out and wondered where he would live. <<<<HUGS>>>>
My husband was placed on July 1. He took off on July 3rd or 4th. He never made it out the door.
They had had him on the first floor for assessment. But they put an alarm bracelet on him just in case. They stopped him at the door and took him straight up to the much more secure 3rd floor. Where he paced and tried doors and elevators until he finally wound down.
The hospital NEVER gave him enough medication to zonk him out. The nursing home doesn't believe in using too much medication either. They give him enough to keep him calm, but only gave him something to put him to sleep after he had been up and pacing for 48 hours. I stop in at odd hours. He has always been clean and well cared for.
And all of this during a holiday weekend.
I give credit to the hospital staff who provided me with a list of nursing homes that could handle a runner. I picked the one I liked the best out of that list. And I give a lot of credit to the nursing home staff who are just amazing.
Starling - my FIL was in the VA Alzheimer's unit and they were secured. My FIL would walk the hallways trying the doors all the time. He wasn't the only one and the staff was use to it so they thought nothing of it. Sounds like you hb is in the same type of facility.
Thought I'd update you on my husband's care at the new facility. I don't think I told you that I took him to the opthamologist, Dr. R, a couple of weeks ago to check his vision - it was around the same time that I move dh to new care facility and he had been complaining about not seeing very well. Dr. R. examined his eyes thoroughly and was not happy with the deterioration and couldn't explain it unless the pressure (glaucoma) had suddenly worsened. I said that I took dh to Dr. M. (glaucoma specialist) every 3 months, and everything was stable; there was no word about any change. Dr. R. said to get him in again to Dr. M., but that he, Dr. R., thought that damage had been done to the optic nerve. So today, dh saw Dr. M. who found that everything was okay. He said, "I see that you've moved him to a new facility. All I can think of is that the new facility is giving him his eye drops at the right time and consistently." The transfer was worth it just for that! When dh and I got back from the doctor's, lunch was being served out in the courtyard and from there we went back to his room. To my surprise, a rehab. staff member came calling for dh to take him to physio. I went with them both, and they soon had dh on a stationary bike (modified for safety - he is 90). From 10 mins. there, he was going to do some light weights for his biceps, pus other exercises. They say they have been doing this 2 X week for past 2 weeks. Dh said he forgot to tell me, and the physio said, "I was going to leave a message on your voice mail, but I've been very busy since I got from vacation." Now I had left her a message asking if they had some program for him - he's used to riding a stationary bike - but still! It's happening! Feel really good about it and the fact that I got him transferred out of the other place .
Don, he is writing very little, but now that he's seeing better, he might go back to it. What he does write is what he has written before, word for word. He still manages to get his quick answers off to the doctors and nurses, and he leaves them laughing.
Sounds like Clare Bridge to me. They were shut down in WA state for 60 days for neglecting residents. I can't understand why the State allowed to them to start admiting people again as I didn't see any changes. I moved my DH after he developed pneumonia; I had him transferrred to a skilled nursing home and the care is excellent. I am filing a formal complaint with the company and the State regarding his care and if I don't get a refund I will be contacting my elder law attorney.
well well well an I thought we were the only ones duped by this company,her wallet also turned up missing when she finally got to hospital an it was there the night I brought her back from ER,only had old credit cards an drivers license but I still had to make some phone calls,noone in charge during holiday weekend but minimum wage help,you can forget about the community fee of $2195 thats gone,good luck with lawyer,I already filed suit with state
ol don, not sure why it's bouncing back. Computer picked up a virus yesterday, but have access to another, non virused pc. Email address is all lower case with a_ between first and last name.